Refund Policy

At TORORION, we operate with precision, accountability, and transparency. This Refund Policy outlines the conditions under which purchases made through tororion.pro may be returned or refunded.

Eligible Items

The following items may qualify for a refund:

  • Products returned in original condition and packaging
  • Items with documented manufacturing defects
  • Incorrect items shipped due to fulfillment error
  • Unopened products within the eligible timeframe

Timeframe

Refund requests must be submitted within 14 calendar days from the date of delivery. Requests received after this period may not be approved unless required by applicable law.

Procedure

  1. Contact our support team with your order number.
  2. Provide clear photos if the item is damaged or defective.
  3. Await written confirmation and return instructions.
  4. Ship the product to the provided return address.

Conditions

  • Items must not show signs of wear, alteration, or misuse.
  • All original accessories and documentation must be included.
  • Shipping costs are non-refundable unless TORORION is at fault.
  • Refunds are issued to the original payment method only.

Once received and inspected, approved refunds are processed within 5–10 business days.

Non-Refundable Items

  • Customized or special-order products
  • Clearance or final-sale items
  • Digital downloads or activated software
  • Products returned without prior authorization

Contact TORORION

TORORION
1450 Industrial Row, Suite 420
Chicago, IL 60607
United States

Email: [email protected]
Phone: +1 (312) 555-7842

Request Refund

This Refund Policy applies to all purchases made through tororion.pro and may be updated periodically. Continued use of our services constitutes acceptance of the latest version.